Legal & Privacy Documents

Royalebd Privacy Policy — Our Commitment to Protecting Your Data

How your personal data is collected, where it is stored, and how securely it is kept — royalebd explains everything clearly in Bangla. No hidden information.

Updated: 1 January 2026 SSL 256-bit Secured Never Sold to Third Parties
Quick Summary

Our privacy commitment — 6 core principles

Six core principles royalebd strictly follows to protect your data

Only Necessary Data

Royalebd only collects data that is strictly necessary to provide its services. We never ask for unnecessary personal information.

Minimal data collection
Highest-Grade Encryption

All your information is protected with SSL 256-bit encryption — the same technology used by international banks.

Bank-Level Security
Never Sold to Third Parties

Royalebd will never sell or rent your name, phone number, email address, or payment details to any third party.

100% secure
Secure Data Storage

Your data is stored on secure servers, with multiple layers of security active at all times to prevent unauthorised access.

Multi-Layer Security
Your data, your control

You may request to view, correct, or delete your personal information at any time. This is your right.

Full control
Transparent Policies in Bangla

The Royalebd Privacy Policy is written in plain language so every member can understand it easily. Complex legal jargon has been deliberately avoided.

Clear in Bangla

How Your Data Is Used — At a Glance

Data Type Why We Collect It Shared with Third Parties? Retention period
Name and mobile number Account Creation & Verification No For the duration of active account
Payment Information Deposit & Withdrawal Process No Not retained after the transaction
Login History Security Monitoring No 90 days
Betting history Dispute Resolution & Audits When Required by Law 5 years
Device & Browser Information Fraud Prevention No 30 days
Cookie Information Site Improvement & Experience Analytics Partners Session or 30 days
National ID (KYC) Identity Verification No 7 years (legal obligation)
1

Introduction & Scope of This Policy

Welcome to Royalebd's Privacy Policy. The practices described in this document apply to Royalebd's website, mobile application, and all associated services.

Royalebd Your privacy is our highest priority. We believe your personal information belongs to you — we use it only temporarily to provide our services. By reading this policy, you will learn exactly what information we collect, why we collect it, and the steps we take to keep it safe.

By using our platform, you are deemed to have accepted this Privacy Policy. If you do not agree, please discontinue use of our services and request deletion of your account.

This policy was last updated on 1 January 2026. Royalebd This document is reviewed every 6 months.

2

What Information We Collect

Royalebd collects two types of information — what you provide directly, and data collected automatically.

Information you provide directly:

  • At registration: full name, mobile number, date of birth.
  • During KYC verification: a copy of your National ID or passport.
  • At the time of payment: your mobile banking number (bKash, Nagad, Rocket).
  • When you contact support: chat content and a description of your issue.

Automatically Collected Information:

  • IP address and device information (for fraud prevention).
  • Browser type and operating system.
  • Time spent on the platform and pages visited.
  • Date and time of login and logout.
  • Betting activity data (for dispute resolution).

Royalebd never stores your full payment card number or bank PIN. Payment details are processed at the time of the transaction only.

3

How Your Information Is Used

Royalebd uses your information only for specific purposes. Each purpose is clearly outlined below:

  • Account management: To create, log in to, and verify your account.
  • Payment Processing: To process deposits and withdrawals smoothly.
  • Security verification: To detect and prevent unauthorised access and fraudulent activity.
  • Customer Support: To resolve your issues and respond to your queries.
  • Legal obligation: To provide required information to regulatory authorities.
  • Service Improvement: To improve the user experience on our platform.
  • Relevant Offers: To inform you of bonuses and promotions relevant to your preferences.

Royalebd obtains your consent before using your information for marketing purposes. You may opt out of promotional messages at any time.

4

Data Sharing & Third Parties

Royalebd never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:

  • Payment processors: Shared with bKash, Nagad, and Rocket solely for the purpose of completing transactions.
  • KYC Verification Service: Regulated third parties for identity verification.
  • Legal Authorities: Upon request from a court or government authority, in accordance with Bangladesh law.
  • Analytics Tools: Anonymous and aggregated data used for platform improvement.

All third-party partners are required to comply with Royalebd's privacy standards. Contracts clearly specify how they may and may not use your information.

Royalebd has never sold your personal information to advertisers and never will — that is our firm commitment.

5

Cookie Policy & Tracking

The royalebd website and app use cookies — small text files stored on your device.

Types of cookies we use:

  • Essential cookies: To maintain login sessions — the site cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are most frequently used (anonymously).
  • Security Cookies: To detect fraud and malicious activity.

You can disable cookies through your browser settings. However, doing so may affect the functionality of certain features on the site.

Royalebd never uses third-party advertising tracking cookies. Your browsing habits are never shared with advertising companies.

6

Technical Measures for Data Protection

Royalebd uses world-class technology to keep your data secure. See our full security measures below:

SSL/TLS 256-bit Encryption

All data transfers are encrypted — no third party can read them.

Two-Factor Authentication (2FA)

Login is not possible without an OTP, even if your password is compromised.

24/7 security monitoring

Servers and traffic are monitored around the clock.

Secure Server Infrastructure

Our data centres are protected by both physical and digital security measures.

Regular Security Audits

Independent security experts conduct regular system reviews.

Restricted staff access

Only authorised personnel have access to specific data.

In the event of a data breach or security incident, Royalebd will endeavour to notify affected members within 72 hours and take prompt action.

7

Your Privacy Rights

Royalebd believes you have full rights over your own data. You are entitled to the following rights:

1
Right to access your data

To view the information we hold about you, submit a request to our support team. It will be provided within 30 days.

2
Right to Rectification

To correct inaccurate or outdated information, you can do so via Account Settings or by contacting Support.

3
Right to Erasure

After closing your account, you may request deletion of any unnecessary data. Certain information may be retained to fulfil legal obligations.

4
Right to Data Portability

You may request a copy of your data in a common format (CSV/JSON).

5
Right to Opt Out of Marketing

You can opt out of promotional SMS or emails at any time — via the Settings page or by contacting Support.

For any privacy-related requests, please email our privacy team at: privacy@royalebd.io — You will receive a response within 7 business days.

8

Child Protection Policy

Royalebd services are strictly for users aged 18 and above. We do not knowingly collect data from any underage individual.

If any underage individual uses our platform or creates an account:

  • The account will be closed immediately.
  • All collected data will be permanently deleted.
  • A parent or legal guardian may be notified.

If you have any concerns regarding a minor, please contact our support team immediately. We will take swift action.

9

Data retention period

Royalebd does not retain any data longer than necessary. Retention periods vary by data type:

  • Account Information: Full duration of active account + 1 year after closure.
  • Transaction Data: 5 years (as required by financial law).
  • KYC documents: 7 years (Anti-Money Laundering regulations).
  • Login log: 90 days.
  • Chat Support Records: 2 years.
  • Anonymised Analytics Data: Indefinitely (not linked to any individual).

Once the retention period has elapsed, data is securely deleted or anonymised.

10

Right to policy changes

Royalebd may update this Privacy Policy as needed. In the event of significant changes, we will:

  • A notice will be posted on the site's featured banner.
  • Registered members will be notified via SMS or in-app notification.
  • The updated policy will take effect 14 days after the date of the change.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

Keep app notifications enabled to stay informed about the latest updates. We always notify you before making any changes.

11

Contact & Complaints

For any privacy-related questions, complaints, or requests, please reach out to us:

  • Email: privacy@royalebd.io
  • Live Chat: Click the support button on the website or app.
  • Response time: Typically within 7 business days.

We take every privacy request seriously and make every effort to address it promptly. Your concerns matter to us.

Privacy FAQs

No, never. royalebd does not sell or share your phone number with any third party. Your mobile number is used solely for account verification, OTP delivery, and important notifications.

Yes. Your bKash number is transmitted via SSL 256-bit encryption, and the full number is not retained after the transaction. Only a record of your deposit or withdrawal is kept.

Most data is deleted after use. However, due to legal obligations, transaction records are retained for 5 years and KYC documents for 7 years, in compliance with Bangladesh's financial regulations.

Yes, Royalebd staff may access your betting history for specific purposes such as dispute resolution or fraud investigation. However, this information is never shared with third parties and is accessible only to authorised personnel.

Go to "Settings" in your account and turn off promotional SMS under "Notification preferences". Alternatively, let our support team know and we will disable it within 24 hours.

Your data is safe — register now!

Your privacy is fully protected at Royalebd. Register with confidence and enjoy the benefits of Bangladesh's most trusted betting platform.

SSL secured Your Data Is Never Sold 24/7 support Fully in Bangla
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